📌 KVKK Clarification Text & Privacy Policy

MTS Global Vize ve Seyahat Hizmetleri Limited Şirketi
Tax ID Number: BASKENT – 6222434854
TÜRSAB Certificate: 16419 – GOMTS INTERNATIONAL CONNECT CENTER TRAVEL
Address: Yukarı Öveçler Mah. 1280. Sk. No: 4/D, Çankaya, Ankara, Türkiye
Phone: +90 850 840 58 16 • +90 543 910 48 85
Email: info@mtsglobalhealth.com
Website: www.mtsglobalhealth.com
KEP Address: mtsglobal.1@hs06.kep.tr

MTS Global Vize ve Seyahat Hizmetleri Limited Şirketi (“Company”) processes, stores, and protects personal data with the utmost care in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”). This Clarification Text and Privacy Policy explains how personal data is collected, processed, transferred, stored, and protected through our services and website.

1. Personal Data Processed

We may process the following categories of personal data:

• Identity information: name, surname, date of birth

• Contact details: phone, email, address

• Passport and identity document information

• Educational and academic information

• Service-related information

• Payment and billing information

• Website usage data: IP address, cookies, log records

2. Purposes of Processing Personal Data

Personal data may be processed for:

• Overseas education consultancy and application management

• Visa consultancy, appointment scheduling, and document processing

• Ticketing, travel planning, and accommodation arrangements

• Execution and performance of contracts

• Payment processing

• Customer relations management

• Compliance with legal obligations

• Marketing and informational activities (with explicit consent)

3. Recipients of Personal Data

Data may be shared only when necessary, in compliance with KVKK, with:

• Educational institutions (schools, universities, language schools)

• Visa application centers, consulates, and embassies

• Cargo, logistics, and courier companies

• Banks and payment service providers

• Legal, financial, and professional advisors

• Authorized public institutions and authorities

Data is never sold or shared for unauthorized marketing.

4. Collection Methods and Legal Basis

Data may be collected via:

• Website forms, online applications, cookies

• Phone, WhatsApp, email communication

• Physical documents and in-office applications

• Authorized institutions and business partners

Legal bases include:

• Establishment or performance of a contract

• Compliance with legal obligations

• Exercise or protection of legal rights

• Explicit consent

• Legitimate interests of the Company

5. Your Rights Under KVKK (Article 11)

You may:

• Learn if your data is processed

• Request information about processed data

• Learn whether it is used in accordance with its purpose

• Request correction of inaccurate or incomplete data

• Request deletion or destruction of data

• Request notification of corrections/deletions to third parties

• Object to automated decision-making

• Request compensation for damages

6. Application Method

Submit requests in writing to our address or via Registered Electronic Mail (KEP): mtsglobal.1@hs06.kep.tr. All applications are evaluated within 30 days, free of charge.

Privacy Policy

1. Information We Collect

• Name, surname

• Phone number, email address

• Passport and identity details

• Educational information

• Payment details

• IP address, cookie data, device information

• Website interaction and analytics

2. Purposes of Using the Information

• Delivering education and visa consultancy services

• Managing customer applications and communication

• Payment processing

• Improving website performance and user experience

• Ensuring system security and fraud prevention

• Submissions to official authorities

• Statistical analysis and service improvement

3. Use of Cookies

Cookies may be used for:

• Session management

• Visitor behavior analysis

• Performance measurement

• Third-party tools (Google Analytics, etc.)

You can disable cookies through browser settings; some functionality may be affected.

4. Sharing Information

Information may be shared only with:

• Educational institutions

• Visa application centers

• Public authorities

• Banks and payment processors

• Company partners and contracted service providers

Data is never sold or shared unlawfully.

5. Data Security

Data is protected using:

• SSL encryption

• Secure servers

• Access control and authorization restrictions

• Data minimization and secure storage policies

6. User Rights

Users may request:

• Data deletion

• Data correction

• Restriction of processing

• Access to stored information

7. Policy Updates

This Policy may be updated according to legal or operational requirements.
The latest version becomes effective upon publication on our website.